E&M Secretary

The E&M Secretary provides comprehensive administrative and operational support to the E&M Manager and the E&M Department, ensuring effective coordination and communication among the 8 hotels under management. This position ensures efficient handling of documentation, reporting, and compliance standards across all hotels. Key Responsibilities:

• Administrative Support
• Organize and maintain department records, reports, and correspondence.
• Compile periodic (weekly/monthly/quarterly/annual) and ad-hoc reports as requested and guided by the E&M Manager.
• Schedule and coordinate meetings, including preparing agendas and taking minutes.
• Efficiently manage the schedule and appointments of the E&M Manager.
• Handle sensitive and confidential information with discretion.
• Communication & Coordination
• Serve as a liaison between the Head Office and the technical/maintenance teams at the 8 hotels.
• Assist in conveying directives, updates, and policies to hotel teams.
• Track and remind hotels to submit reports on time.
• Document Management
• Maintain updated records of contracts, service agreements, and equipment warranties.
• Support the creation of technical documents, user manuals, and standard operating procedures (SOPs) and organize them for easy access.
• Monitoring & Reporting
• Oversee compliance with safety regulations and maintenance schedules at the hotels.
• Special Projects
• Assist the E&M Manager in project implementation.
• Ensure effective tracking of timelines, budgets, and outcomes for projects.
• Other Duties
• Perform other tasks as required by the E&M Manager

  Salary and Benefits

• Salary is from VND10,000,000 to VND12,000,000 depending on ability and experience.
• 13rd Month Salary, Festive Bonus, Birthday Cash Gift
• Other benefits according to the regulations of the Company.

Education & Experience:

• College Diploma in technical or a related field.
• At least 1 year of experience in a technical secretary role.

Skills:

• Strong communication and relationship management skills.
• Proficiency in MS Office tools (Word, Excel, PowerPoint).
• Basic knowledge of technical and maintenance terminology is an advantage.
• Ability to work under high pressure.

Personal Attributes:

• Detail-oriented and highly organized.
• Proactive in problem-solving with a positive attitude.
• Honest and reliable, especially when handling sensitive information.

Required personal documents

• Self-made CV
• Pls send your application to e-mail: hr(amos)silverlandhotels.com
• Or via Zalo: 0937 200 222 (Ms. Hiền)
• If the interviews are successful, the Candidate needs to submit a profile consisting of:
• 01 notarized copy of ID Card
• 01 Health Check certificate with validity of at least 10 months
• 01 CV with endorsement of your local residence authority
• Notarized degree(s)/diploma(s)/certificate(s)