Careers
"We believe in each individual within the group of over eight hundred employees of Silverland Hospitality. Together, we build the brand and reputation for Silverland and The Myst."
Culture
We deeply understand that a sustainable business needs a solid cultural foundation.
At Silverland Hospitality, each individual is a valuable asset, and together we aim to build up and strengthen the ten corporate elements:
S – Service Provider: Striving for the satisfaction and smiles of each customer.
I – Integrity: Esteeming the honesty and fairness of each individual.
L – Learning: Providing opportunities for individuals to enhance skills, knowledge, and expertise.
V – Valuing: Upholding values, understanding privacy, and respecting differences.
E – Engaging: Connecting individual needs with professional and friendly services.
R – Recognizing: Acknowledging the contributions of each individual in the business’s development.
L – Leading: Leading trends, constantly improving, and innovating in every service provided.
A – Achieving: Completing assigned tasks at the highest possible level and achieving tangible results.
N – Networking: Connecting and sharing; supporting and listening; caring and aligning, for the collective common goal.
D – Delivering: Committing to listening to every contribution, addressing every criticism, and taking responsibility for every feedback.
Open Positions
We value each team member as an integral part of the business’s development.
It is our honor to welcome new companions on this journey. Please send your resume and cover letter to the email address hr@silverlandhotels.com
Associate Marketing Manager
JOB OVERVIEW:
The Associate Marketing Manager will lead all marketing initiatives relating to Silverland hotels and F&B businesses. This experienced individual will develop comprehensive marketing strategies, campaigns, and initiatives to drive brand awareness, generate revenue, increase on-site conversion, and ensure repeat business after departure.
Additionally, the individual in this role will create, develop, and execute marketing campaigns spanning the entire acquisition and retention funnel to reach locals, tourists, and FandB connoisseurs.
Critical to this role is creativity, innovation, and being a self-starter.
RESPONSIBILITIES AND DUTIES:
- Being a main player in all initiatives related to Silverland’s hotels and F&B outlets including branding, marketing, PR, affiliate, partnership.
- Acting as the key contact point of the Marketing department to support the hotels’ GMs and Heads (DOS, DOR, FBM, FOM…) in marketing activities and promotion campaigns.
- Manage and develop content for online (Facebook, Instagram, TikTok…) and offline communication tools.
- Being responsible for editing and developing marketing materials like website, portfolio, brochure, factsheet, hotel directory, leaflet, flyer, TVC, Video Clip…for the hotels and outlets.
- Planning and executing offline marketing activities of the Group including the collaborating events with external partners.
- Working closely with the Digital Sales and Marketing team to support the team for selling and promoting the hotels’ products and services.
- Managing a team of up to 5 Marcom staff including being responsible for Graphic Design’s creativity, workload and quality.
- Supervising marketing’s budget and report when and where needed.
- Other duties as per request by CMO and CEO
- Bachelor's Degree in marketing, digital marketing or related field or equivalent
- Minimum of 2-5 years of experience in the marketing field..
- Level of confidence in engaging at all levels and across multiple stakeholder groups.
- Excellent written and oral communication skills in both Vietnamese and English.
- Knowledge for translating data into clear, easy-to-understand and useful information for stakeholders..
- Ability to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently, as well as strong attention to detail.
- Ability to work both individually and collaboratively, in a team environment
- Experience with Ads Manager, TripAdvisor, TikTok and various social media platforms, i.e. Facebook, Instagram, TikTok…
- Working 8 hours per day, 5,5 days per week.
- Will work with a young, dynamic and passionate Marketing team.
- Additional benefits according to company policy.
Silverland Hospitality Group - Marcom
Associate Marketing Manager
JOB OVERVIEW: The Associate Marketing Manager will lead all marketing initiatives relating to Silverland hotels and F&B businesses. This experienced individual will develop...
Chef de Partie
JOB DESCRIPTION
As a Chef de Partie, you play a key role in ensuring food quality and smooth kitchen operations. Your main responsibilities include:
- Management & Training: Assisting the Head Chef in kitchen operations and staff training.
- Cooking & Food Preparation: Directly preparing Asian dishes according to the hotel’s menu.
- Quality & Speed Control: Ensuring that dishes meet flavor, presentation, and serving time standards.
- Food Cost Control: Optimizing ingredients, minimizing waste, and developing detailed recipes and portioning.
- Inventory & Ingredient Management: Monitoring stock levels, placing orders, and inspecting ingredient quality and quantity.
- Dish Improvement: Proposing creative ideas to enhance dish quality and presentation.
- Food Safety & Hygiene Compliance: Maintaining strict hygiene standards in the kitchen.
- Guiding Commis Staff: Supervising ingredient preparation and pre-processing procedures.
- Experience: At least 1 year of specialized experience in Asian cuisine, with at least 6 months in a similar role.
- Gender: Male.
- Skills: Honest, meticulous, responsible, and able to handle work pressure.
- Attitude: Hardworking, cheerful, enthusiastic, and willing to learn and grow.
- Competitive Salary: Salary + Service Charge Bonus.
- Work Schedule: 1 day off per week, 12 annual leave days.
- Bonuses & Benefits: Holiday bonuses, Tet bonuses, and 13th-month salary.
- Meal Support: Provided during shifts + uniforms.
- Full Insurance Coverage: SI, HI, UI as per labor laws.
- Career Growth & Development: Advanced training opportunities in a professional and friendly environment.
Silverland Hospitality Group - Kitchen
Chef de Partie
JOB DESCRIPTION As a Chef de Partie, you play a key role in ensuring food quality and smooth kitchen operations. Your main responsibilities...
Commis
JOB DESCRIPTION
As a Commis, you will be responsible for supporting the head chef and ensuring smooth kitchen operations. Your tasks include:
- Preparing ingredients according to the Head Chef’s instructions.
- Checking kitchen supplies to ensure sufficient and high-quality ingredients.
- Pre-processing food, such as cutting, peeling, washing, and preparing ingredients as per recipes.
- Preparing kitchen tools and equipment, ensuring readiness for cooking.
- Cleaning and maintaining the kitchen area, ensuring a tidy and hygienic workspace.
- Performing other tasks as assigned by supervisors.
- Preference for candidates with at least 6 months of experience in restaurants or hotels.
- Hardworking, diligent, and eager to learn and grow in the culinary field.
- Professional appearance, cleanliness, and awareness of kitchen hygiene.
- Friendly, enthusiastic, and responsible.
- Ability to work under pressure and collaborate well with the team in a dynamic kitchen environment.
- No high-level experience required—attitude and passion for cooking are the most important!
- Competitive Salary: 7-8 million VND/month + Service Charge + Monthly Bonuses.
- Work Schedule: 1 day off per week, 12 annual leave days.
- Additional Bonuses: Holiday, Tet, 13th-month salary, birthday, and union benefits per hotel policies.
- Meal Support: Provided during shifts + professional uniforms.
- Full Insurance Coverage: Social Insurance (SI), Health Insurance (HI), Unemployment Insurance (UI) as per labor laws.
- Professional & Friendly Working Environment: Opportunities for career development and promotion.
Silverland Hospitality Group - Kitchen
Commis
JOB DESCRIPTION As a Commis, you will be responsible for supporting the head chef and ensuring smooth kitchen operations. Your tasks include: Preparing...
E&M Secretary
The E&M Secretary provides comprehensive administrative and operational support to the E&M Manager and the E&M Department, ensuring effective coordination and communication among the 8 hotels under management. This position ensures efficient handling of documentation, reporting, and compliance standards across all hotels.
Key Responsibilities:
- Administrative Support
- Organize and maintain department records, reports, and correspondence.
- Compile periodic (weekly/monthly/quarterly/annual) and ad-hoc reports as requested and guided by the E&M Manager.
- Schedule and coordinate meetings, including preparing agendas and taking minutes.
- Efficiently manage the schedule and appointments of the E&M Manager.
- Handle sensitive and confidential information with discretion.
- Communication & Coordination
- Serve as a liaison between the Head Office and the technical/maintenance teams at the 8 hotels.
- Assist in conveying directives, updates, and policies to hotel teams.
- Track and remind hotels to submit reports on time.
- Document Management
- Maintain updated records of contracts, service agreements, and equipment warranties.
- Support the creation of technical documents, user manuals, and standard operating procedures (SOPs) and organize them for easy access.
- Monitoring & Reporting
- Oversee compliance with safety regulations and maintenance schedules at the hotels.
- Special Projects
- Assist the E&M Manager in project implementation.
- Ensure effective tracking of timelines, budgets, and outcomes for projects.
- Other Duties
- Perform other tasks as required by the E&M Manager
- Salary is from VND10,000,000 to VND12,000,000 depending on ability and experience.
- 13rd Month Salary, Festive Bonus, Birthday Cash Gift
- Other benefits according to the regulations of the Company.
- College Diploma in technical or a related field.
- At least 1 year of experience in a technical secretary role.
- Strong communication and relationship management skills.
- Proficiency in MS Office tools (Word, Excel, PowerPoint).
- Basic knowledge of technical and maintenance terminology is an advantage.
- Ability to work under high pressure.
- Detail-oriented and highly organized.
- Proactive in problem-solving with a positive attitude.
- Honest and reliable, especially when handling sensitive information.
- Self-made CV
- Pls send your application to e-mail: hr(amos)silverlandhotels.com
- Or via Zalo: 0937 200 222 (Ms. Hiền)
- If the interviews are successful, the Candidate needs to submit a profile consisting of:
- 01 notarized copy of ID Card
- 01 Health Check certificate with validity of at least 10 months
- 01 CV with endorsement of your local residence authority
- Notarized degree(s)/diploma(s)/certificate(s)
Silverland Hospitality Group - Engineering
E&M Secretary
The E&M Secretary provides comprehensive administrative and operational support to the E&M Manager and the E&M Department, ensuring effective coordination and communication among...
Warehouse Accountant
Job Description:
- Ensure that all goods received comply with the hotel’s procedures and policies.
- Ensure that received items are updated, and all receiving documents are properly stored for reconciliation and payment at the end of the month.
- Receive purchase orders from the purchasing department.
- Receive goods from suppliers and staff members of various departments, ensuring that the quantity received does not exceed the allowed surplus.
- Obtain signatures from both the supplier and the staff member receiving the goods.
- Collect all delivery receipts from suppliers and ensure that: Price, quantity, quality, and product specifications match the approved purchase order.
- Update all received goods in the inventory sheet before the end of the shift. Ensure that received goods match the purchase order, and under no circumstances should you make any adjustments or corrections to the order on your own.
- For any items delivered short compared to the purchase order, the receiving officer must immediately notify the purchasing department for further action.
- Check incoming invoices to ensure they are legally compliant and that deductions are optimized.
- Work closely with the purchasing & receiving department and other relevant departments.
- Competitive salary.
- 13rd Month Salary, Festive Bonus, Birthday Cash Gift.
- Other benefits according to the regulations of the Company.
- At least a diploma in Accounting, Finance, or related fields.
- Minimum of 2 years of experience in a similar position, preferably in the hospitality industry.
- Proficient in Excel.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
Silverland Ben Thanh Hotel - Accounting
Warehouse Accountant
Job Description: Ensure that all goods received comply with the hotel’s procedures and policies. Ensure that received items are updated, and all receiving...
