Careers
"We believe in each individual within the group of over eight hundred employees of Silverland Hospitality. Together, we build the brand and reputation for Silverland and The Myst."
Culture
We deeply understand that a sustainable business needs a solid cultural foundation.
At Silverland Hospitality, each individual is a valuable asset, and together we aim to build up and strengthen the ten corporate elements:
S – Service Provider: Striving for the satisfaction and smiles of each customer.
I – Integrity: Esteeming the honesty and fairness of each individual.
L – Learning: Providing opportunities for individuals to enhance skills, knowledge, and expertise.
V – Valuing: Upholding values, understanding privacy, and respecting differences.
E – Engaging: Connecting individual needs with professional and friendly services.
R – Recognizing: Acknowledging the contributions of each individual in the business’s development.
L – Leading: Leading trends, constantly improving, and innovating in every service provided.
A – Achieving: Completing assigned tasks at the highest possible level and achieving tangible results.
N – Networking: Connecting and sharing; supporting and listening; caring and aligning, for the collective common goal.
D – Delivering: Committing to listening to every contribution, addressing every criticism, and taking responsibility for every feedback.
Open Positions
We value each team member as an integral part of the business’s development.
It is our honor to welcome new companions on this journey. Please send your resume and cover letter to the email address hr@silverlandhotels.com
E&M Secretary
The E&M Secretary provides comprehensive administrative and operational support to the E&M Manager and the E&M Department, ensuring effective coordination and communication among the 8 hotels under management. This position ensures efficient handling of documentation, reporting, and compliance standards across all hotels.
Key Responsibilities:
- Administrative Support
- Organize and maintain department records, reports, and correspondence.
- Compile periodic (weekly/monthly/quarterly/annual) and ad-hoc reports as requested and guided by the E&M Manager.
- Schedule and coordinate meetings, including preparing agendas and taking minutes.
- Efficiently manage the schedule and appointments of the E&M Manager.
- Handle sensitive and confidential information with discretion.
- Communication & Coordination
- Serve as a liaison between the Head Office and the technical/maintenance teams at the 8 hotels.
- Assist in conveying directives, updates, and policies to hotel teams.
- Track and remind hotels to submit reports on time.
- Document Management
- Maintain updated records of contracts, service agreements, and equipment warranties.
- Support the creation of technical documents, user manuals, and standard operating procedures (SOPs) and organize them for easy access.
- Monitoring & Reporting
- Oversee compliance with safety regulations and maintenance schedules at the hotels.
- Special Projects
- Assist the E&M Manager in project implementation.
- Ensure effective tracking of timelines, budgets, and outcomes for projects.
- Other Duties
- Perform other tasks as required by the E&M Manager
- Salary is from VND10,000,000 to VND12,000,000 depending on ability and experience.
- 13rd Month Salary, Festive Bonus, Birthday Cash Gift
- Other benefits according to the regulations of the Company.
- College Diploma in technical or a related field.
- At least 1 year of experience in a technical secretary role.
- Strong communication and relationship management skills.
- Proficiency in MS Office tools (Word, Excel, PowerPoint).
- Basic knowledge of technical and maintenance terminology is an advantage.
- Ability to work under high pressure.
- Detail-oriented and highly organized.
- Proactive in problem-solving with a positive attitude.
- Honest and reliable, especially when handling sensitive information.
- Self-made CV
- Pls send your application to e-mail: hr(amos)silverlandhotels.com
- Or via Zalo: 0937 200 222 (Ms. Hiền)
- If the interviews are successful, the Candidate needs to submit a profile consisting of:
- 01 notarized copy of ID Card
- 01 Health Check certificate with validity of at least 10 months
- 01 CV with endorsement of your local residence authority
- Notarized degree(s)/diploma(s)/certificate(s)
Silverland Hospitality Group - Engineering
E&M Secretary
The E&M Secretary provides comprehensive administrative and operational support to the E&M Manager and the E&M Department, ensuring effective coordination and communication among...
Warehouse Accountant
Job Description:
- Ensure that all goods received comply with the hotel’s procedures and policies.
- Ensure that received items are updated, and all receiving documents are properly stored for reconciliation and payment at the end of the month.
- Receive purchase orders from the purchasing department.
- Receive goods from suppliers and staff members of various departments, ensuring that the quantity received does not exceed the allowed surplus.
- Obtain signatures from both the supplier and the staff member receiving the goods.
- Collect all delivery receipts from suppliers and ensure that: Price, quantity, quality, and product specifications match the approved purchase order.
- Update all received goods in the inventory sheet before the end of the shift. Ensure that received goods match the purchase order, and under no circumstances should you make any adjustments or corrections to the order on your own.
- For any items delivered short compared to the purchase order, the receiving officer must immediately notify the purchasing department for further action.
- Check incoming invoices to ensure they are legally compliant and that deductions are optimized.
- Work closely with the purchasing & receiving department and other relevant departments.
- Competitive salary.
- 13rd Month Salary, Festive Bonus, Birthday Cash Gift.
- Other benefits according to the regulations of the Company.
- At least a diploma in Accounting, Finance, or related fields.
- Minimum of 2 years of experience in a similar position, preferably in the hospitality industry.
- Proficient in Excel.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
Silverland Ben Thanh Hotel - Accounting
Warehouse Accountant
Job Description: Ensure that all goods received comply with the hotel’s procedures and policies. Ensure that received items are updated, and all receiving...
Technical Secretary
Technical Reporting
- Compile technical reports from hotel sites, focusing on maintenance and repair activities. Ensure all reports are complete and submitted on time to support management operations.
- Assist in supervising new construction and renovation projects at hotel sites when requested by superiors, ensuring progress and quality are maintained according to plans.
- Regularly inspect technical systems at hotel sites to ensure compliance with technical standards. Prepare detailed reports with photos as per instructions from superiors.
- Work closely with technicians at hotel sites to assist in maintenance, repair, and renovation of technical systems.
- Act on behalf of the Department Head when they are absent, including supervising and resolving technical system issues within the scope of authority during their business trips.
- Handle tasks such as sending emails, reminding technicians at hotel sites to meet deadlines with complete reports, organizing technical work, and other assignments as required.
- Draft documents, forms, and technical operation procedures as guided by superiors.
- Temporarily work at hotel sites when there is a shortage of technician or when assigned.
- Perform other tasks as assigned by superiors.
- Competitive salary.
- 13rd Month Salary, Festive Bonus, Birthday Cash Gift.
- Other benefits according to the regulations of the Company.
- Education:Minimum of a vocational diploma in Refrigeration Engineering, Industrial Electrical Engineering, or related technical fields. Technical Knowledge: Understanding of local/VRV air conditioning systems, industrial electricity, technical standards, and maintenance/repair processes.
- Experience:At least 1 year of experience in building or hotel technical fields. Prefer candidates with experience in repair, maintenance, and construction supervision.
- Skills:Work management skills, ability to work independently and in teams. Good communication skills and ability to collaborate with teams of the hotel sites. Proficient in Microsoft Office.
- Mobility:Willingness to travel frequently between hotel sites for inspection and supervision tasks. Other requirement: Male gender.
Technical Secretary
Technical Reporting Compile technical reports from hotel sites, focusing on maintenance and repair activities. Ensure all reports are complete and submitted on time...
It Software Assistant Manager
Key Responsibilities:
- Oversee the implementation and management of PMS, POS, BOS, CRS, CRM systems across all hotel and restaurant operations.
- Ensure smooth integration between front-end systems (e.g., POS, PMS) and back-end systems (e.g., BOS, CRM) for efficient data flow.
- Train hotels’ staff on using software systems and troubleshoot issues related to software performance.
- Collaborate with department heads to optimize the use of software to meet operational and guest service goals.
- Act as the coordinator between hotel’s operation teams and the IT vendors to solve any daily issue during the software application to operations and management tasks.
- Work closely with the system hardware IT Manager to support Head Office & all sites.
- Report directly to the Chief Growth Officer & Chief Executive Officer.
Silverland Hospitality Group - Marcom
It Software Assistant Manager
Key Responsibilities: Oversee the implementation and management of PMS, POS, BOS, CRS, CRM systems across all hotel and restaurant operations. Ensure smooth integration...
Receiving Officer
Job Description:
- Ensure that all goods received comply with the hotel’s procedures and policies.
- Ensure that received items are updated, and all receiving documents are properly stored for reconciliation and payment at the end of the month.
- Receive purchase orders from the purchasing department.
- Receive goods from suppliers and staff members of various departments, ensuring that the quantity received does not exceed the allowed surplus.
- Obtain signatures from both the supplier and the staff member receiving the goods.
- Collect all delivery receipts from suppliers and ensure that: Price, quantity, quality, and product specifications match the approved purchase order.
- Update all received goods in the inventory sheet before the end of the shift. Ensure that received goods match the purchase order, and under no circumstances should you make any adjustments or corrections to the order on your own.
- For any items delivered short compared to the purchase order, the receiving officer must immediately notify the purchasing department for further action.
- Check incoming invoices to ensure they are legally compliant and that deductions are optimized.
- Work closely with the purchasing & receiving department and other relevant departments.
- Competitive salary.
- 13rd Month Salary, Festive Bonus, Birthday Cash Gift.
- Other benefits according to the regulations of the Company.
- At least a diploma in Accounting, Finance, or related fields.
- Minimum of 2 years of experience in a similar position, preferably in the hospitality industry.
- Proficient in Excel.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
Silverland Ben Thanh Hotel - Accounting
Receiving Officer
Job Description: Ensure that all goods received comply with the hotel’s procedures and policies. Ensure that received items are updated, and all receiving...
