HSKP Sup

Job description: The HSKP Supervisor will manage and supervise the housekeeping team, ensuring all guest rooms and public areas are clean, well-maintained, and meet the hotel’s standards. This position requires good organizational skills and the ability to lead a team to maintain cleanliness and hygiene throughout the property. Key responsibilities:

• Supervise housekeeping staff, ensuring tasks are completed efficiently and to high standards.
• Ensure guest rooms, public areas, and back-of-house spaces are clean and well-maintained.
• Meet guest requests and resolve any housekeeping-related complaints professionally and in a timely manner.
• Collaborate with other departments, especially the Front Office, to ensure smooth operations and guest satisfaction.
• Conduct regular inspections of rooms and facilities, ensuring quality and cleanliness.
• Report maintenance issues and coordinate with the maintenance team to resolve them.
• Manage inventory and ensure housekeeping supplies are stocked.
• Train new staff and ensure all housekeeping team members understand hotel policies and standards.

Benefits:

• Competitive salary.
• 13rd Month Salary, Festive Bonus, Birthday Cash Gift.
• Other benefits according to the regulations of the Company.

Qualifications:

• At least 2 years of experience in housekeeping, with 1 year in a supervisory role.
• Strong leadership, organizational, and time management skills.
• Good communication skills in both English and Vietnamese.
• Basic computer skills.
• Ability to work under pressure and maintain a positive attitude.